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Hours and Location
 
 
 
 
 
 
 

Customer Satisfaction Survey

Customer Satisfaction Survey

As a company, your opinion matters and we would like to serve you better as a local business & bicycle shop.

We appreciate you taking the time to tell us what you think!

**PLEASE NOTE**The information collected in this survey is completely private.

What is your zipcode?*
How many bikes are in your household?*
What type(s) of bicycle(s) does your household own?*
Check all that apply. To select or deselect multiple options, hold the "Ctrl" key when clicking"
Children's bike
BMX/Trick bike
Commuter/city bike
Road bike
Mountain bike
Cruiser
Recumbent
Cyclocross bike
Comfort Hybrid bike
Fitness Hybrid bike
Other
Not Sure
What type of bicycle riding do you do?*
Check all that apply. To select or deselect multiple options, hold the "Ctrl" key when clicking.
Recreational
In the local neighborhood
Commuting
Road
Off-Road (mountain biking)
During what season(s) of the year do you regularly ride a bicycle?*
Check all that apply. To select or deselect multiple options, hold the "Ctrl" key when clicking.
Spring
Summer
Fall
Winter
In what type(s) of weather do you regularly ride a bicycle?*
Check all that apply. To select or deselect multiple options, hold the "Ctrl" key when clicking.
Sun/warm
Sun/cold
Rain
Snow
How would you rate the hours our shop is open?*
Summer store hours are April through September Monday-Friday 11am to 8pm, Saturday 10am to 5pm & Sunday 12pm to 5pm. Our winter store hours are October through March are Monday-Friday 11am-7pm, Saturday 10am-5pm & Sunday 12pm-5pm.
Do you feel that the staff is knowledgeable & professional?*
Do we generally have in stock what you are looking for?*
If we do not have something in stock do we offer to order it in a reasonable time frame?*
Is there a brand or product we do not carry that you wish we would?*
Are you satisfied with the quality of repair work our service department has done for you?*
Are our email newsletters informative and filled with quality content?*
What types of information would you like to see in our newsletters?*
Have you taken part in any SSC events, rides, or clinics?*
Does SSC offer a good range of events, rides, and clinics?*
Would you take part in a Customer Loyalty Program if SSC offered one?*
Provide any comments below that would help us improve our customer service and satisfaction.*
Enter valid email address.*
So that we can contact you if you win a FREE tune-up or 8 week fitness class!
If you were to win, which prize would you choose?*

Note: * indicates required information.